Store Policies

Payment Options:

I accept payment through PayPal. You do not need to have a PayPal account to pay through PayPal, after choosing PayPal as your payment option and clicking "Paynow," scroll down and you will see the option to pay via your creditcard or debitcard. 

I will also accept check or money orders. Just e-mail me which piece(s) you wish to purchase along with your name and address.  Make your checks/money orders payable to "Laura Hepworth." I will e-mail you with the address to send payment to.  If paying by check/money order, please allow up to ten days for payment to clear.  Orders will be shipped once payment has cleared and an e-mail sent to let you know that your order has been shipped.

Shipping Costs:

Domestic (U.S.):

For speed and the security of the items being shipped, I ship using Flat Rate Priority Mail boxes.  Domestic shipping starts at $5 which is split between "shipping" and "handling."  Handling is set at $3 with $2 per item in the order, this is to cover the cost of a larger Priority Mail box if it is needed for orders of multiple items.

International:

For speed and the security of the items being shipped, I ship International First Class shipping. International shipping starts at $15 which is split between "shipping" and "handling."  Handling is set at $11 with $4 per item in the order, this is to cover the cost of a larger box if it is needed for orders of multiple items. International Flat Rate Priority Mail is also available, but shipping cost will be higher. If this is how you wish your purchase to be shipped, e-mail me after you have placed you order to request the shipping upgrade and I will send you an invoice for the rest of the shipping cost.

Insurance:

If you would like insurance on your purchase send me an e-mail and I will send you an invoice for the insurance cost.

Sales Tax:

For those in Michigan, Michigan 6% sales tax will be added to your order.

Returns/Exchanges:

If not satisfied, will offer full refund. If the size is the issue, size adjustments are available for little or no extra cost depending on whether it needs to be made larger or smaller. Buyer must pay return shipping.  Orders must be returned within one week of receiving the order to receive refund. 

Custom Orders:

Can't quite find what you're looking for? No problem! Just e-mail me and we can work on designing a custom order for you. I love to work on custom orders, whether it is tweeking an existing design to fit your style or working on a complete one-of-a-kind piece.